Refund Policy

Introduction

This Refund Policy outlines the terms and conditions governing refund requests for purchases made through our platform. By purchasing any product or service, you acknowledge and agree to this policy.

Eligibility for Refunds

Refund requests will be considered only under the following circumstances:

• Requests are submitted within the applicable refund period.
• A valid proof of purchase is provided.
• The purchased product or service qualifies under our refund criteria.
• The request complies with the terms and conditions applicable to the purchase.

Non-Refundable Products & Services

The following purchases are generally not eligible for refunds:

• Digital products that have already been downloaded or accessed.
• Completed services or consultations.
• Subscription fees already utilized.
• Special promotional or discounted purchases unless otherwise stated.

Refund Request Process

To request a refund, please contact our customer support team with your order details, payment information, and the reason for your request. Each request is reviewed individually, and you will be informed of the decision via email.

Refund Processing Time

Once approved, refunds are generally processed within 7–10 business days. The actual crediting time depends on your bank or payment provider.

Order Cancellation

Orders may be cancelled before processing or activation. Once a service has been delivered or activated, cancellation requests may no longer be accepted.

Failed or Duplicate Payments

If you experience duplicate payments or an unsuccessful transaction where payment has been deducted, please contact our support team immediately. Verified duplicate transactions will be refunded after investigation.

Changes to This Refund Policy

We reserve the right to modify this Refund Policy at any time. Any updates will be posted on this page with the revised "Last Updated" date. Continued use of our services constitutes acceptance of the updated policy.